After placing the order, a store employee will contact you to confirm the order. After that, you will receive an invoice to the e-mail indicated on the site. You can pay the bill by banking system / MyT money / Paypal.
Payment methods
All purchases may be paid using the following means of payment:
- a) MCB Juice / MyT Money: We recommend that before making your purchase you check: (i) the validity date of your card, and (ii) the limit on the card for making purchases.
- b) PayPal.
Security during the payment process
Check that you have filled in all of the required fields correctly. Once you have finished, the information will be transmitted in an encrypted format using the SSL protocol. If you choose to pay using a IB, the system will contact the bank that issued the IB so that you can authorise the payment. Once the bank has confirmed authentication, the amount will be charged to the account. If your bank does not confirm authentication, the order will be cancelled. In any event, you will be informed of the result of the operation by sms from your phone registered number. By making a payment with a IB you confirm that it is your property. Payment by credit card will be subject to verification and authorisation procedures by the entity that issued the card, as a result of which if the entity does not authorise payment, we will not be able to process the order nor will we accept any liability for any delay or lack of delivery.
Cancellation and Returns Policy
On purchase of product only :
We guarantee your satisfaction on every product we sell.
- Goods once sold are not exchangeable and non-refundable.
- Product misuse will not be covered by warranty.
- Products with a limited useful life expectancy, such as build-in battery product, may be sold with a product-specific limited warranty.
- Special Order : Custom product(s) manufactured to our member’s personal and unique specifications cannot be returned or refunded, except for warranty repair/replacement due to failure to meet specifications.
Some special cases for return, where on product (as follows) :-
- Manufacturing defects only.
- Wrong order during checkout or payment.
IMPORTANT NOTES TO BUYER
Buyer are requested to complete and sign our return form in-person and after 24 hours our team will send a cancellation order by mail. Process for money back may take 1-2 weeks, depends on Finance Account Department.
Returns on purchase of product + delivery cost included.
Cybersolution allows for the possibility to cancel your order at no extra cost, if requested while still being processed, before it has been sent to the transportation company for delivery. Otherwise you will have to wait to receive the order in order to process the return. Once the product has been delivered, you will have (1-3) days from the reception of the order to cancel the contract and return the product you have acquired. You will have to notify us within this period of your intention to cancel the contract.
Once your return has been received by our deliveries and the return is granted, we will refund the cost of the purchase, deducting the shipping costs, within a maximum of 14 days, using the same method you used to make the payment.